Coimbatore, June 09, 2022: With Airport Authority of India’s and Ministry of Civil Aviation’s Vision of Airport 2.0, of driving innovation in airports, thereby enhancing passenger experience, Coimbatore International Airport has introduced ARTILIGENT AI-based autonomous Robots for passenger assistance.
These Robots have been deployed to help guide passengers through the airport and showcase the facilities available like retail, F&B, restrooms, ATMs, water station, etc. The AI robots will autonomously navigate across the terminal and once they encounter a passenger will interact and assist them.
Artiligent Solutions Pvt Ltd, specialist in AI and Robotics, has partnered with Manque Global Airport Services, specialist in Airport services to bring ‘Artiligent’ AI-based autonomous robotic assistance solution to the Airport, this is an enhanced passenger services product in which robot interacts with passengers providing them utility services. The robot interacts in English language to start with and soon more languages are planned to be added. Manque Global has taken the first franchise of Artiligent’s AI_PORT model. Artiligent introduced the AI_PORT concept to enhance the way passenger services are provided at the airport, transforming interactions and disrupting the customer experience industry.
Sachin Arondekar, Director-Strategic Alliances, Artiligent said: “With AAI initiative of bringing Innovative technology in Airports across India, we take pride in launching our robots at Coimbatore International airport. Artiligent ideated the AI_PORT concept to develop an enhanced airport experience for travellers. We congratulate Manque Global, for taking up our first franchise model to the airport and execute the services on the ground.
Sami Khan, CEO, Manque Global, Said: “We, Manque Global Airport Services (MGAS) are introducing our new Product Artiligent AI Robots at Coimbatore International Airport, which is another feather in the crown among the various other Airport projects handled by Manque Global across India. These NextGen imaginatives are positively alluring the experience of day to day travellers. This will accelerate innovation, design and development for a rapidly expanding Digital Airport Market ”
The robots will autonomously navigate across the terminal and provide various passenger services, like information on retail, F&B, Airport facilities, directional assistance to shops and escort passengers to their desired location. With this solution Manque Global looks forward to take Artiligent robots to many more airports across the country.